Returns & exchanges

 

I gladly accept returns

Please contact me within 7 days of receiving the item. 

 

To start your return please email nicolelouisedesignuk@gmail.com

Please quote your order number and the reason for the return. If your return is accepted, you will be sent instructions on how and where to send your package. 

Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. 

 

I do not accept exchanges or cancellations but please do contact me if you have any problems with your order. 

I cannot accept returns or exchanges on the following items:

Custom or personalised orders 

Digital downloads